Archive for Service Standards

Your Well Trained Technician At Autowave Inc

When your Honda, Acura or NSX has a problem, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in Huntington Beach, you need to back on the road as soon as possible – with the problem fixed right the first time.

If you’ve ever checked into some of the technician training Autowave Inc professionals receive, you may be surprised at how much specialized knowledge and skill goes into diagnosing and repairing a modern car. For example: Today there are four cylinder engines that generate more power than the 1980s-era V-8’s. I mean a new V-6 Toyota Camry could beat Sonny Crocket’s Ferrari in a race to sixty.

Your Well Trained Technician At Autowave Inc

Our engines are more and more powerful and at the same time their fuel economy keeps inching up – even with steep Fountain Valley gas prices. They are also amazingly reliable: Kudos to the automotive engineers at the leading auto makers. But the advances come at the price of simplicity. The modern cars Fountain Valley auto owners drive around California expressways are so much more complex from a mechanical standpoint that it makes your head spin – not to mention the electronics.

Some Honda, Acura or NSXs have several networked computers controlling most of the engine functions and many other vehicle operations as well. Fountain Valley motorists take all of this sophistication for granted – but somebody has to fix it when it breaks. It’s a real challenge for Huntington Beach Autowave Inc technicians to keep up, but we work hard to stay ahead of the technology. It requires a high level of commitment on the part of the technicians and the Fountain Valley service centers as well.

Autowave Inc technicians receive training through a combination of formal classroom training, training provided at Autowave Inc by parts and equipment manufacturers, on-line courses and home study courses.

In addition to the expensive training, there’s the financial commitment for Autowave Inc to purchase the diagnostic and repair tools.

There are many independent certifications available at Autowave Inc all the way up to Master Technician. The ability to repair your Honda, Acura or NSX requires a strong combination of training and resources. No one can know everything, so Fountain Valley auto service centers subscribe to data services, technical libraries and even on-line communities that can help them when they run into a difficult problem.

It’s like those medical diagnosis shows on TV. Here are the symptoms – what’s the diagnosis and treatment? Diagnosis is every bit as much an art as a science. At Autowave Inc, we want everything to be simple, straightforward and inexpensive – but sometimes it just isn’t.

The next time you bring us your Honda, Acura or NSX, don’t worry. You’re in good hands at Autowave Inc.

What Huntington Beach Automotive Service Consumers Should Know

There are some things Costa Mesa consumers should know about Huntington Beach automotive service and repair. First and foremost, Autowave Inc cares about you and your family’s safety. And we really appreciate your business. Autowave Inc in Huntington Beach wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for Autowave Inc need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Newport Beach or Fountain Valley driver may not realize the business and environmental regulations Autowave Inc must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Costa Mesa restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for Autowave Inc. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Huntington Beach customers are happy to see them succeed as a California automotive business.

Contact Autowave Inc to learn more about our extensive auto service training.
You can find us at:
17122 Gothard St
Huntington Beach, California 92647
Or call us at (657) 666-0157

Your Huntington Beach service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Costa Mesa area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

Autowave Inc appreciates this great review of automotive service from AutoNetTV.